Privacy Policy
At Muse Art Dresses (https://www.museartdresses.com, legal name: Bertus István ev. HUNGARY, 2112 Veresegyház, Sáfrány utca 5.) we are committed to protecting your personal information. This Privacy Policy explains how we collect, use and share your personal information when you use our services, including:
Information collected during ordering or return
Legal basis: Contract performance
Personal data we process: Name, email address, telephone number, postal address, payment details and other data
Contract performance: Processing your orders and providing customer service. See General Terms and Conditions. If you provide personal data from a third party (e.g. sending a gift), you are responsible for informing and obtaining consent.
Data retention: We retain your data for 8 years in order to comply with legal obligations. (Sztv. § 169 (6) para.)
Data processors: In addition to the Kft., we share information with the following third parties:
• Website: WIX.com
• Delivery services: UPS (www.ups.com) or DPD (www.dpd.com)
• Payment service providers: Paypal (www.paypal.com) or Stripe (www.stripe.com)
• Accounting and invoicing: Robal Kft. and Szamlazz.hu (www.szamlazz.hu)
• Technology service providers: Google Cloud and Facebook for hosting and analytics. We ensure that data transfers outside the EU comply with the Privacy Shield Framework or other appropriate safeguards.
Information collected during newsletter subscription
Legal basis: Consent
Personal data we process: email address for the purpose of communicating brand news in the form of a newsletter, if you have subscribed.
Data retention: Your data will be retained until you withdraw your consent
Data processor: WIX.com, mailerlite.com
Information collected during your visit to the website in the form of cookies.
Legal basis: Consent
Personal data we process: Name and email address for customer service or retrieval.
Data retention: We will retain your data until you withdraw your consent, but for at least 5 years.
Data processor: wix.com
Information collected during Contact and chat functions
Legal basis: Consent Personal data we process:
Our website uses the following cookies: XSRF-TOKEN, bSession, hs, svSession
For more information, please visit: https://support.wix.com/en/article/cookies-and-your-wix-site
We use cookies to:
• Recognize returning users
• Track website usage for analytics
• Customize your shopping experience
Data retention: We store your data until it expires or until you delete it.
Data processor: wix.com
Your rights
• Access: You can request a copy of your personal data.
• Rectification: We will correct inaccurate information upon request.
• Erasure: You can request the erasure of your data under certain conditions.
• Restriction: Restrict the use of your data.
• Objection: Object to processing based on legitimate interest or for marketing purposes.
• Complaint: If you have any complaints, please contact us first. You can also contact the National Authority for Data Protection and Freedom of Information at the following link: https://naih.hu/about-the-authority.
Pursuant to Article 79 of the GDPR, data subjects may lodge a complaint with the courts of the Member State of their residence or of the place where the infringement occurred.
Pursuant to Article 12 of the GDPR, the controller shall respond to a request for access to, rectification, erasure or restriction of processing of personal data without undue delay and in any event within one month of receipt of the request. Where necessary, this period may be extended by a further two months in view of the complexity and number of requests, in which case the controller shall inform the data subject of the extension within one month of receipt of the request, indicating the reasons for the delay.
Legal basis for processing
We rely on the following legal bases:
• Contractual necessity: To process your orders and provide customer service.
• Consent: For marketing communications and cookies (where applicable).
• Legitimate interests: To improve our services and manage security.
• Compliance with a legal obligation
Security of your data
We implement appropriate technical and organizational measures to protect your data from unauthorized access, modification or disclosure.
Contact us
For privacy questions, please contact us at: Muse Art Dresses Email: museartdresses.shop@gmail.com Changes to this Privacy Policy We may update this policy regularly. Please check back regularly for updates. This GDPR-compliant policy ensures that we handle your data carefully and transparently in accordance with our legal obligations.