top of page

Shipping Policy

I'm glad you're interested in one of our dresses. For the most comfortable shopping experience, be sure to read our guidelines.

Shipping Policy

We ship worldwide! Your order will be processed within 1-3 business days after you place your order. Custom orders may take longer depending on the complexity and agreed timeline. Shipping times may vary depending on the address and shipping method selected at checkout. You will receive a tracking number immediately after your order is shipped. Please note that any customs or import duties are the responsibility of the buyer.

Return Policy

We strive to make our garments adjustable and fit multiple sizes, so sizing issues are rare. However, if you are not satisfied with the garment, you can return it. To initiate a return, please contact us within 14 days of receiving your order. The garment must be unworn, in its original condition and packaging. The cost of return shipping is the responsibility of the buyer.

Note: Custom-made garments cannot be returned as they are tailored specifically to your preferences.

Resignation

If you need to cancel your order, please contact us within 24 hours of placing your order. We will not accept cancellations after this period, especially for custom-made products. Custom orders cannot be cancelled once production has begun.

bottom of page